Privacy policy

Privacy Policy

Last updated: February 1, 2026

Menace dog gear operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Menace dog gear is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including the items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us including the information you include when contacting customer support or communicating with us.

  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, visit or use the Services, or communicate with us.

  • Automatically through the Services, including from your device when you visit or use our website, through cookies and similar tracking technologies.

  • From service providers, including when they collect or process personal information on our behalf to enable certain services.

  • From partners or other third parties, where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

To perform our contract with you, process payments, fulfill orders, arrange shipping, facilitate returns, manage accounts, send order-related communications, remember preferences, enable reviews, and improve and personalize your shopping experience.

Marketing and Advertising

To send marketing and promotional communications by email or other permitted channels and to display advertisements based on your interactions with our Services.
This may include advertising via social media platforms such as Instagram, TikTok, Facebook, or similar channels.

Security and Fraud Prevention

To authenticate accounts, secure payments, detect and prevent fraudulent or malicious activity, and protect the integrity of our Services.

Communicating with You

To provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons

To comply with applicable laws, respond to lawful requests, enforce our policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify, vendors, and service providers who perform services on our behalf (such as payment processing, analytics, hosting, fulfillment, and customer support).

  • With business and marketing partners to provide advertising and marketing services. These partners process personal information in accordance with their own privacy policies.

  • When you direct or consent to the disclosure of information, such as for shipping or social media integrations.

  • With affiliates or within our corporate group.

  • In connection with legal obligations, enforcement of our policies, or business transactions such as a merger or bankruptcy.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.

Where applicable, Shopify acts as a data processor on our behalf, and as a separate data controller for certain services it provides directly. Information submitted to the Services may be transferred to and processed in countries outside your country of residence.

To learn more about how Shopify uses your personal information and your rights, you can visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of these third-party sites. Information shared publicly on social media or other platforms may be visible to others.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from children under the age of majority. If you believe a child has provided personal information, please contact us so we can delete it.

Security and Retention of Your Information

No method of transmission or storage is 100% secure. We cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion of your personal information

  • Correct inaccurate personal information

  • Request portability of your personal information

  • Opt out of marketing communications

If you reside in the EU/EEA or UK, you may also have the right to object to processing, restrict processing, and withdraw consent where applicable.

Requests can be made via the contact details below. We may need to verify your identity before responding.

Complaints

If you have concerns about how we process personal information, you may contact us. You also have the right to lodge a complaint with your local data protection authority.

International Transfers

Personal information may be transferred outside your country of residence. Transfers from the EU/EEA or UK rely on approved safeguards such as Standard Contractual Clauses unless an adequacy decision applies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us by email at
📧 menacedoggear@icloud.com

or by post at:
Menace dog gear
Hulsterweg 105
4584 LH Kuitaart
The Netherlands

For the purposes of applicable data protection laws, Menace dog gear is the data controller of your personal information.